Leverage your leadership position with the Call Central Advantage.

We are a team of highly skilled professionals with exceptional intellectual talent, creativity and domain expertise that is continually challenged to stretch beyond their proven abilities. The force of our knowledge defines our work culture, which is rooted in constant innovation, learning, teamwork, knowledge sharing and growth. Everyone at Call Central stands to share exceptional rewards for exceptional results.
Our team understands the need for a strong leadership presence in the USA and for this purpose is seeking alliances with the industry leaders in small to medium call center services market. The key to our success is the team orientation of our founder's vision and its inherent synergies with our business model. Our team possesses an in depth knowledge of workings of both North American and offshore service industry. We have a balance of entrepreneurial talent from top tier universities like Harvard and MIT as well as seasoned professionals from the customer support industry.

Mr. Shahid Azim | Founder & Chief Executive Officer
Shahid comes with an International business and finance background, with over 8 years of experience of heading a consulting firm in Pakistan. During this time, he represented the interests of such diverse companies such as GEC-Marconi, BAE, Oxley Avionics (UK), FMC (USA), MAN (Germany), SAGEM, Aerospatiale (France) and Isuzu (Japan). Consulting portfolio ranged from carrying out detailed studies of various trade opportunities within the country to more project specific in nature such as technology transfer feasibilities for a number of International clients. He recently completed a post-graduate business degree at Harvard University and holds a BBA in Business Finance from Seattle University. Utilizing his unique International background, he brings his vision of a team and quality centric focus in virtually every aspect of strategic planning at Call Central.
Email: azims@callcentral.biz

Mr. Ahsan Azim | Director N.A Operations
Ahsan has spent the last ten years in the management consulting industry. As a business consultant with Nortel Networks Global Professional Services, he facilitated business strategy planning for Next Generation Telecom Service Provides in Asia and the Americas. The portfolio of his clients includes likes of: Qwest; Global Crossing; AT&T; Birch Telecom and Reliance India. While at Andersen Consulting he implemented e-commerce, CRM and customer help-desks for financial services institutions. Ahsan has a MBA degree from the Richard Ivey School of Business and a B.Sc. in electrical Engineering from the University of Wisconsin-Madison.
Email: ahsanazim@callcentral.biz

Mr. S. Esphandyar Khan | Director Business Development and M&A
Esphandyar, also known as ‘Fendi’ joined team Call Central and brings a strong Business Process Outsourcing focus to the team. His sound finance related background brings a broader vision to the Call Central business strategy management and planning. He has facilitated client services and deployment of business development & management strategies at U-Haul International (USA), Lehman Brothers (New York & London), and Institutional Shareholder Services (USA). His background and entrepreneurial spirit fits well with the company's core team's focus on International Business and a professional work ethic approach. He graduated from Arizona State University and received his MBA with distinction from Georgetown University in 2002 specializing in strategy and finance.
Email: fendi@callcentral.biz

Mr. Bob Edelman | VP Sales, N.A Division
Bob has been developing new business ideas into sustainable businesses for more than twenty years. He is widely regarded as a leader in the information technology and internet broadcasting industries. Bob has been a frequent speaker on internet-related topics for such organizations as National Public Radio, Comdex, InternetWorld, Internet Commerce Expo (ICE) and CommerceNet Consortia. A long-time employee of Marshall Industries (a multi-billion dollar electronics distributor acquired by AVNET in 2000), Bob was responsible for founding and growing Marshall’s computer products business to over $100 million per year. He negotiated strategic relationships with Sharp, Toshiba, Penton Corporation, Sony, Quantum Fujitsu and CMP. In 1995, Bob founded ENEN.com, the Education, News & Entertainment Network. At ENEN.com he created and managed innovative Internet broadcasting and demand-creation services for the electronics industry.
Email: bedelman@callcentral.biz

Mr. Amoon Pasha | Director Human Resource / Administration
Amoon has an exceptional background in representing companies out of Pakistan as an International Business Coordinator in North America and Europe. In the past six years he has represented various organizations including Express Movers where he was marketing and Human Resource head. Working with such companies he has secured contracts with various organizations, to name a few are Alcatel, Siemens, Engro, JICA and NADRA. With a bachelors degree in Business Administration from the Barton School of Business, Wichita State University and his vast experience in dealing with a diverse set of multinationals gives him the edge that makes him an asset to our team at Call Central.
Email: pashaamoon@callcentral.biz

Chris Madden | VP Professional Services NA
Brings to the team, 10 years of rich Call Center industry experience and from his stints with WEST Teleservices, Vision Quest Marketing, Bankers Trust & Co and US Security. He has managed up to 400 seats Inbound/Outbound at these companies and delivered tangible results consistently over the last decade working for clients such as AT&T, ADT, Yellow Pages, NYNEX and AIG. Chris provides front end support for our marquee clients and is instrumental in successful operational execution at our offshore facilities. He is a strong team player and brings valuable operational and marketing insights onboard team call central.